25 October 2016 at 12:59, by Javier Silvestre
We live in a world where electronic commerce has become THE way to make purchases for most users, and information is more valuable, and delicate, then ever. The PCI-DSS protocol –most hoteliers will have heard of this at some stage- … read on >>
29 June 2016 at 16:00, by Laura Darder
We would like to share an interview with you; Santiago Espada is the manager of the Idiso Hotel Distribution Contact Centre, as well as a member of the AAEERC in the Relación Cliente Magazine. In this interview he talks about … read on >>
6 May 2016 at 16:00, by Idiso Hotel Distribution
To increase sales a hotelier must increase visits to the hotel’s own website and even more so after the changes Google made to its results page at the end of February this year, these have been discussed in previous posts. … read on >>
3 May 2016 at 13:23, by Isabel Orozco
We don’t normally have an issue when it comes to selecting the right price, the strategies are generally the same and the tools are getting better all the time. However, thanks to today’s global access to information, that intermediaries have … read on >>
19 April 2016 at 16:00, by Javier Silvestre
The main comparison sites have gone a step ahead in their business model and opted to allow direct bookings, straight from their platforms. This is an opportunity that hotels can’t let pass by, but it is also a challenge, that … read on >>
17 March 2016 at 16:59, by Anselmo Fernandez
Nos finais do mês passado, Google colocou em movimento uma das alterações mais drásticas no desenho da página de resultados (SERP). Anteriormente, explicámos em que consistia e as possíveis consequências para os anunciantes. A eliminação da barra lateral, supunha um … read on >>
16 March 2016 at 10:58, by Javier Silvestre
Just when it seemed that the fear of fraud with online card transactions was unfounded, we once again find ourselves faced with the need to check our security protocols when it comes to payments, even when it comes to something … read on >>
9 December 2015 at 10:00, by Carolina García
With the year coming to an end, now is the time to come up with our New Year resolutions, where are we going or, where would we like to go? Travel trends for 2016 are proof of how the travel … read on >>
3 November 2015 at 6:00, by Tamara Sánchez
When it comes to income, opportunities to optimize the hotel’s result are very important, and it would seem that after many years focusing on cost management and control, income management and its direct associated costs now have a lot to … read on >>
27 October 2015 at 6:00, by Carolina García
Nobody has qualms using the Internet today to book their holidays, so a hotel’s best introduction has to be its website. But a good website, adapted to clients and search engines, is not just essential to obtain a global vision … read on >>
6 October 2015 at 6:00, by Tamara Sánchez
Revenue Management is what we call the appropriate sales technique, to the right clients, at the right time, it is the hotel’s control panel, the machinery that keeps the fine balance between occupancy and average price: it is a daily … read on >>
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22 September 2015 at 6:00, by Carolina García
For many the Internet of Things (IoT) may seem like science fiction, but the reality is that it’s been with us for years already, defining the connection between objects and the Internet, and its potential is growing by the minute, … read on >>
6 August 2012 at 10:00, by Antonio Díaz
We are not certain that we all understand the same when hearing that a company has or wishes to develop a “culture of innovation”. There seems to be a consensus about the fact that innovation should not be assigned to … read on >>
30 July 2012 at 10:00, by Bernat Comas
This term, so commonly used recently refers to innovators, leaders, communicators, entrepreneurs, directors, authors, trainers and all those charismatic, creative professionals who also stand out from the rest for their successful careers so far. We can definitely learn from these … read on >>
20 July 2012 at 10:00, by Adrián Abelardo
After analyzing the Brazilian market as a route for to the expansion of Spanish companies and the new business opportunities the country offers, it is time to touch on the barriers to entry that we can run into in trying … read on >>
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6 July 2012 at 10:00, by Idiso Hotel Distribution
Last time we talked about the two forms of assistance in Spain and most OECD countries to stimulate R&D, grouping them into either direct aid or tax incentives. We also talked about the greater importance the latter are taking in … read on >>
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